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      HORRIBLE COMPANY TO EBAY SELLERS! - Customer Service Representative eBay Employee Review

      1.0
      Dec 28, 2023
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Co-workers are mostly adept and nice

      Cons

      The way Ebay discriminates against their sellers and always favors buyers, even if they are scammers, is appalling. There have been numerous occasions where I have seen sellers get the raw end of the deal even if they are right, as Ebay wants to cater to buyers. Ebay is losing good sellers as a result. I can’t stay here much longer due to the lack of integrity of the company.

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      5.0
      Jan 13, 2026
      Sr engineering manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      People, decent benefits, focus on customer

      Cons

      Anything that is typical with a large enterprise company

      3.0
      Jun 20, 2026
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Relaxing culture. family first. Stock performance is generally good for the recent two years and huge benefit if you're eligible for ESPP. Stable product with large customer base means you get opportunity to work on project with real impact.

      Cons

      1. Blind push for AI and leadership expect unrealistic efficiency improvement 2. Layoff every year in Feb (2024, 2025, 2026) and sometimes can feel the tension in team 3. Legacy tech stack with isolated and fragile infrastructure. Developer friction is a real pain. You get random infra down every once a while and internal support becomes even worse since they started offshoring to LCOL area in 2025. 4. Hiring freeze in San Jose... just expect more layoff coming up + frequent meetings at night / early morning across regions

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