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      eBay

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      eBay reviews

      Not bad, not too either. - Home Based Customer Care Agent eBay Employee Review

      2.0
      Jul 30, 2022
      Home based customer care agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      The lead supervisors and coaches are supportive. Benefits are not too bad.

      Cons

      Their supervisors and team leads from ebay’s partnering company is a mess. They are lazy and condescending. Expectations are set high, however you can’t get the full support when needed because they dont like to help and or refuse transfers.

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      5.0
      Apr 28, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay and beneifts and the overall work experience

      Cons

      None at this time it’s been great

      3.0
      Jun 20, 2026
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Relaxing culture. family first. Stock performance is generally good for the recent two years and huge benefit if you're eligible for ESPP. Stable product with large customer base means you get opportunity to work on project with real impact.

      Cons

      1. Blind push for AI and leadership expect unrealistic efficiency improvement 2. Layoff every year in Feb (2024, 2025, 2026) and sometimes can feel the tension in team 3. Legacy tech stack with isolated and fragile infrastructure. Developer friction is a real pain. You get random infra down every once a while and internal support becomes even worse since they started offshoring to LCOL area in 2025. 4. Hiring freeze in San Jose... just expect more layoff coming up + frequent meetings at night / early morning across regions

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