Was good until John Donahoe took over! - Anonymous employee eBay Employee Review

1.0
Oct 24, 2009
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The compensation and the atmosphere are excellent with this company! Some of the lower level management are very good. The overall nature of this business is unique and one of a kind!

Cons

TERRIBLE upper management. A CEO that runs his business based on some poor experience he must have had buying on ebay. No vision is present in this company. They look to the future and prey. Business does not work that way! To much outsourcing sending good American jobs overseas while customer service suffers. This company has a very long history of ignoring the needs of their customers. The CEO is intentionally making changes to the core business to reduce the customer base. To put more focus on it paypal payment service.

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5.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

good culture friendly people and good benefits

Cons

leadership direction politics tenured individuals who do not change their ways of working

3.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Relaxing culture. family first. Stock performance is generally good for the recent two years and huge benefit if you're eligible for ESPP. Stable product with large customer base means you get opportunity to work on project with real impact.

Cons

1. Blind push for AI and leadership expect unrealistic efficiency improvement 2. Layoff every year in Feb (2024, 2025, 2026) and sometimes can feel the tension in team 3. Legacy tech stack with isolated and fragile infrastructure. Developer friction is a real pain. You get random infra down every once a while and internal support becomes even worse since they started offshoring to LCOL area in 2025. 4. Hiring freeze in San Jose... just expect more layoff coming up + frequent meetings at night / early morning across regions

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