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      eBay

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      eBay reviews

      Change in Culture - Customer Service Representative eBay Employee Review

      1.0
      Mar 7, 2018
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Starting pay rate is impressive to the lower class people they hire now

      Cons

      They claim to be about diversity and inclusion but they only mean that for the bottom of the barrel people they've hired to fill seats on the call center floor. There is no diversity in management or on the second floor, where higher pay grades exist. When you speak up for yourself or expose the injustices, like extremely inappropriate inter-office affairs and relationships, they will terminate you and blackball you in the tech industry.

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      5.0
      Jun 2, 2026
      Customer experience specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      It is equivalent to winning the lottery for a dream job.

      Cons

      Sunday work can be challenging- due to daycare challenges, but ebay supports work/life balance so its not really a con

      5.0
      May 27, 2026
      Software engineer ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work, lots of AI experiments, AI innovation, latest tech stack, Co-workers are very co-operative and helpful. Most AI tools are still unlimited.

      Cons

      Some teams are over-working due to smaller teams as a result of recent layoffs. Office perks (like catered food, snacks) are dwindling every quarter even though company wants every employee to be 3 days a week in office. Company wants 80 percent code to be generated by AI but no clear guideline how to achieve that.

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