Disappointing - Customer Success Specialist eBay Employee Review

1.0
Jan 25, 2018
Recommend
CEO approval
Business Outlook

Pros

They pay you for doing nothing often. The environment is good in general. It is not a fast pace environment, you can take your time to accomplish your daily task.

Cons

There is no chance to build your career. There is no possibility to change role within the company. A Few roles are being opened and they are always the same and for the same people. No meritocracy, all is based on your ability to create the right network with the right people. In addition, there is no collaboration or any type of opening between the different departments, no projects that could help employees to upskill themselves and move out from their comfort zone. Decisions made from the management are often questionable.

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5.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

good culture friendly people and good benefits

Cons

leadership direction politics tenured individuals who do not change their ways of working

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work, lots of AI experiments, AI innovation, latest tech stack, Co-workers are very co-operative and helpful. Most AI tools are still unlimited.

Cons

Some teams are over-working due to smaller teams as a result of recent layoffs. Office perks (like catered food, snacks) are dwindling every quarter even though company wants every employee to be 3 days a week in office. Company wants 80 percent code to be generated by AI but no clear guideline how to achieve that.

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