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      ZoomInfo

      Engaged Employer

      ZoomInfo reviews

      Micro mgt - Toxic - Sales Development Representative (SDR) ZoomInfo Employee Review

      1.0
      May 31, 2024
      Sales development representative (sdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      I cannot think of any

      Cons

      Hi turnover rate. Terrible base pay, & commission. Ten dollars per lead? (well below industry, do your homework mgt) The lead routing system is awful. You end up competing with your peers for the unreachable amount of dials you are required to make. We should be competing with our competitors, NOT our teammates. It promotes BAD behavior. Mgrs focus on quantity not quality. Personally have witnessed this on all too many occasions. Not an easy job If you have family commitments.

      avatar
      ZoomInfo Response
      2y
      Thank you for sharing your feedback. We're disappointed to hear about your negative experience as a Sales Development Representative (SDR) at ZoomInfo. We take your concerns about turnover rate, compensation, and the lead routing system seriously. We are continuously evaluating our processes to ensure they promote collaboration and success and in fact we are restructuring the New Business Sales Team so that every rep is focused on a specific segment. We expect this to drive improvement in win rates, ASP increases in up-market segments, better retention downmarket, improved enablement, and more role specialization. Regarding compensation, we apologize if there was any miscommunication during the recruitment process. We strive to provide accurate information to all candidates. As you know a seller's OTE reflects your total POSSIBLE commission plus your base salary pay so at the time of your conversation with your Recruiter that may have been the case. We appreciate your feedback and are committed to making positive changes.

      Explore other reviews about ZoomInfo

      5.0
      Jun 15, 2026
      Sales acount manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      So decent pay and learning opps

      Cons

      CEO has no idea what he’s doing

      5.0
      May 21, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      ZoomInfo has an incredible company culture that truly stands out-- even working remotely, you feel connected and part of something bigger. The company has a strong focus on being a leader in its space and is constantly innovating, which keeps the work exciting and meaningful. There is a genuine willingness to let ideas and concepts flourish, and employees are empowered to contribute in real ways. I am coming up on four years here, which speaks for itself-- this is a place where you can grow, get promoted quickly, and build a real career. The development resources are outstanding, including McKinsey Leadership programs, internal leadership courses, and LinkedIn Learning. Managers are supportive and invested in your success which makes showing up to work exciting

      Cons

      At times, communication between departments can be a challenge at the individual contributor level, which can make cross-functional collaboration feel a bit siloed. Additionally, there is still work to be done around diversity in leadership-- increasing representation of people of color and women in leadership roles would make an already great culture even stronger.

      avatar
      ZoomInfo Response
      2w
      Thank you for sharing such thoughtful feedback. We’ve worked hard to build a culture where innovation, development, and support are part of the everyday experience, so it’s incredibly meaningful to hear that reflected in your time at ZoomInfo. We’re especially glad to hear that you’ve felt empowered to contribute, grow your career, and take advantage of the learning and leadership development opportunities available here. Your perspective on cross-functional collaboration and leadership representation is also deeply appreciated. Feedback like yours helps us continue improving the employee experience and strengthening our culture. Thank you for your contributions over the past four years and for being an important part of the ZoomInfo team. – Jennifer Creticos, ZoomInfo Chief Business Officer
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