4 Managers in 1.5 years - Sales Development Representative (SDR) ZoomInfo Employee Review

1.0
Feb 5, 2024
Recommend
CEO approval
Business Outlook

Pros

You have the chance to get promoted from within

Cons

Lots, not sure where to begin on this one. On paper ZI seems like the place you'd want to work, but I highly recommend you start your journey elsewhere. When I first joined ZI, I was promised unlimited PTO, and a large stake in RSU's well fast forward to the vesting cycle and those RSU's are worth about 65% less then when I got them...... Also FYI unlimited PTO is no longer an option at ZI. Read the 1 star reviews they're 99% are accurate. The best way to describe Zoominfo is a toxic relationship, but you don't know you're in one until it's too late. Constant feeling of pressure, constant micro managing, constant meetings about how we need to increase our numbers. Felt like a slave driver rather than someone who is appreciated for the work. . People are literally SCARED to take vacation because they wont hit their numbers. This is not a work environment you want to be a part of. On my team alone I had 4 managers in 1.5 years and many new SDR's so a very high turn over rate.... that's for a reason. Quota is always changing as well. Mgmt does not care about you at all, you're just a number. Work life balance is terrible as well. Don't even try to get an increase in your base pay, they will not do anything and will keep telling you new excuses as to why they can't give you a raise. 3 years in I have asked management many times, and get the run around always.

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ZoomInfo Response
2y
Thanks for spending the time to leave a review. We wanted to clarify on our front-loaded PTO policy for SDRs, which aligns with industry trends and best practices. By providing a bank of PTO hours within a calendar year, we aim to encourage a culture where you feel empowered and comfortable taking the time off. The decision to implement these changes is rooted in our commitment to enhance and streamline ZoomInfo's operational processes and not to punish our hard-working employees. Should you have any ideas to share to improve please reach out confidentially to your Human Resources Business Partner to talk through your concerns.

Explore other reviews about ZoomInfo

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

So decent pay and learning opps

Cons

CEO has no idea what he’s doing

5.0
May 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

ZoomInfo has an incredible company culture that truly stands out-- even working remotely, you feel connected and part of something bigger. The company has a strong focus on being a leader in its space and is constantly innovating, which keeps the work exciting and meaningful. There is a genuine willingness to let ideas and concepts flourish, and employees are empowered to contribute in real ways. I am coming up on four years here, which speaks for itself-- this is a place where you can grow, get promoted quickly, and build a real career. The development resources are outstanding, including McKinsey Leadership programs, internal leadership courses, and LinkedIn Learning. Managers are supportive and invested in your success which makes showing up to work exciting

Cons

At times, communication between departments can be a challenge at the individual contributor level, which can make cross-functional collaboration feel a bit siloed. Additionally, there is still work to be done around diversity in leadership-- increasing representation of people of color and women in leadership roles would make an already great culture even stronger.

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ZoomInfo Response
2w
Thank you for sharing such thoughtful feedback. We’ve worked hard to build a culture where innovation, development, and support are part of the everyday experience, so it’s incredibly meaningful to hear that reflected in your time at ZoomInfo. We’re especially glad to hear that you’ve felt empowered to contribute, grow your career, and take advantage of the learning and leadership development opportunities available here. Your perspective on cross-functional collaboration and leadership representation is also deeply appreciated. Feedback like yours helps us continue improving the employee experience and strengthening our culture. Thank you for your contributions over the past four years and for being an important part of the ZoomInfo team. – Jennifer Creticos, ZoomInfo Chief Business Officer
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