CEO mocks employees - Account Executive ZoomInfo Employee Review

1.0
Aug 8, 2023
Recommend
CEO approval
Business Outlook

Pros

Good product. User experience etc very good.

Cons

Where to start... this place is a mess. If you were a recruiter, you could message the staff with any opportunity and get a 90 percent response rate. Everyone wants out. Culture is abysmal, and it will literally ruin your life. Last week with CEO meeting after brutal earnings, CEO got on and blamed everyone in the company for the miss, especially the AMs, and insulted everyone and mocked them and said if they didn't fully return to office they'll get fired, and every "bad company " they go to instead will run out of cash in 6 months ( which is funny because that's where majority of his market is, and where wall street ripped him for struggling to get renewals from). Also there's daily commit meetings, multiple times/day where the leadership is harassing you endlessly on every singles thing you're doing, looking at blocks on your calendar, and forcing you to remove them. If you want to see how bad micromanagement can get, this is the place to join. Also some of the newly joined directors are the worst sales people on the planet. Laughably bad. The learning opportunity as a result is negligible. Shame on you Zoominfo. This used to be a great place to work.

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ZoomInfo Response
2y
We appreciate the time you took to leave a review about your experience at ZI. And as you heard Henry mention during the All Hands meeting, there are great benefits to reap when you are present in the office! You might not even realize how much you’re learning from listening to how your manager deals with a conflict or hearing how a more seasoned seller pitches a new customer. You might also pick up on useful details on a project or spot a chance to share input while you’re filling your water bottle, or microwaving your lunch. The message was not mocking in nature, rather it was to help explain that our hybrid model was designed to build relationships, drive collaboration and maintain culture. It was a true passion for our culture to see us all thrive together! And to clarify our training, we offer targeted learning programs for our managers to continue to grow their skills in giving feedback and coaching. For example, our Management Accelerator program focuses on the essential management skills that all people leaders at ZoomInfo are expected to master. And our Manager Success Labs enable our managers to practice their skills through role plays and guided exercises, to enable them to tackle real-world managerial challenges. If you have additional feedback you like to share to help us improve, please reach out to your HRBP. Thank you!

Explore other reviews about ZoomInfo

5.0
May 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

ZoomInfo has an incredible company culture that truly stands out-- even working remotely, you feel connected and part of something bigger. The company has a strong focus on being a leader in its space and is constantly innovating, which keeps the work exciting and meaningful. There is a genuine willingness to let ideas and concepts flourish, and employees are empowered to contribute in real ways. I am coming up on four years here, which speaks for itself-- this is a place where you can grow, get promoted quickly, and build a real career. The development resources are outstanding, including McKinsey Leadership programs, internal leadership courses, and LinkedIn Learning. Managers are supportive and invested in your success which makes showing up to work exciting

Cons

At times, communication between departments can be a challenge at the individual contributor level, which can make cross-functional collaboration feel a bit siloed. Additionally, there is still work to be done around diversity in leadership-- increasing representation of people of color and women in leadership roles would make an already great culture even stronger.

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ZoomInfo Response
23h
Thank you for sharing such thoughtful feedback. We’ve worked hard to build a culture where innovation, development, and support are part of the everyday experience, so it’s incredibly meaningful to hear that reflected in your time at ZoomInfo. We’re especially glad to hear that you’ve felt empowered to contribute, grow your career, and take advantage of the learning and leadership development opportunities available here. Your perspective on cross-functional collaboration and leadership representation is also deeply appreciated. Feedback like yours helps us continue improving the employee experience and strengthening our culture. Thank you for your contributions over the past four years and for being an important part of the ZoomInfo team. – Jennifer Creticos, ZoomInfo Chief Business Officer
1.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Still some truly good people left.

Cons

Mismanagement and micromanagement, toxic politics, inept leadership. This company holds itself up as a leader in the go-to-market space, but just take a look at the financial results to see the truth. Constant whiplash on strategy, tactics, market segments, product offerings, you name it. Senior leadership is full of yes men, friends, and relatives who have no clue what they're doing. They usually get a year to screw things up before someone notices, and then the job cuts start flowing to make up for their mistakes. We've had a half-dozen CMOs just since the IPO in 2020. Executive leaders used to kind of lay low on the public side because it was such a bad look while the the stock price was tanking. Now they're just spending their time building their personal brands, talking a lot about AI, and cutting costs. Working at ZoomInfo means being buried by emergency requests and conflicting demands from politics-obsessed leadership who are just running on pure fear and self-promotion. A lot of people say it's the most toxic culture they've ever been a part of.

10
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ZoomInfo Response
1w
We’re sorry to hear your experience has felt misaligned with what you expected. While stock price alone is not the full picture of ZoomInfo’s health as a company, we recognize that periods of change can create uncertainty. We are continuing to innovate at a rapid pace, and as a $1.2 billion company we remain focused on the future and the opportunities ahead. Leadership evolution is also a normal part of this industry as business needs change. We feel strongly in our leadership team and its ability to guide the company forward, while also taking feedback like yours seriously as we work to continually improve transparency, accountability, and the employee experience. – Dennis Sevilla, ZoomInfo CMO
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