Supportive Culture and Mega Growth Opportunity - Sales Development Representative (SDR) ZoomInfo Employee Review

5.0
May 2, 2023
Recommend
CEO approval
Business Outlook

Pros

Everyone at the company is friendly and willing to help out. There is healthy competition that makes it fun within teams. My favorite is that they lay out several paths that you can go down to succeed. From someone working in startups his entire life, the structure is super clear which sets expectations from the start. Not only do you have a great system for moving up, but you have the opportunity to move laterally in the company as well. Zoominfo puts a heavy emphasis on promoting from within and giving you the role that best suits your skills so you can be of the highest value to yourself and the company.

Cons

My first time being in a corporate office in my life and it's a bit overwhelming at times. Sometimes hard to focus in the office. It's a hybrid role so only 2 days a week so not that bad.

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ZoomInfo Response
3y
Thank you for your feedback. We're so happy to hear you're loving it here at ZoomInfo. Benchmarked against the industry standard, we excel in mobility and career growth so we appreciate you sharing your experience. If you have any additional thoughts on how we can be even better, feel free to contact us at HRfeedback@zoominfo.com or reach out to your HR Business Partner

Explore other reviews about ZoomInfo

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

Cons

Difficult macro environment for the company and industry

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ZoomInfo Response
5d
Thank you for the kind words. This genuinely means a lot to us. We're proud of the caliber of leaders here and the pace at which we're embedding AI into how we work, so it's great to hear that comes through day-to-day. You're right that the macro environment is presenting challenges – we won't pretend otherwise. What we can control is continuing to move faster and smarter than our peers, and feedback like yours is a reminder of why the culture we've built is a competitive advantage in itself. We're glad you're part of it. – Jennifer Creticos, ZoomInfo Chief Business Officer
3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits and great office.

Cons

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

4
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ZoomInfo Response
5d
Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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