Lots of room to grow - good company - Sales Development Representative ZoomInfo Employee Review

5.0
Jul 28, 2022
Recommend
CEO approval
Business Outlook

Pros

I've been there for over a year and I really don't have any complaints. The company strikes a good balance between being fun and professional. The company is growing quickly right now, and I've personally seen a lot of people I onboarded with get promoted. So it is true when they say there is room for growth. The job can be tough, and of course your managers push you to hit your number, but they are pretty supportive and I've never seen anyone act unprofessionally. In my experience, the sales leadership team all the way up from managers to the VP, is a really solid group. Selling the industry leading product is definitely a plus. The strong product market fit, and the growth trajectory that this company is on, make it a good place to be, given the economic uncertainty.

Cons

This probably is not company specific, and is a challenge that every enterprise sales org deals with, but every one has a quota, and at the end of the day that is the only thing that matters. Everyone from individual contributors to VPs have targets they have to hit, and hitting that number is the primary driver of behavior. People might pay lip-service to mental health and all that, but you are definitely expendable. Again, this might be unavoidable, and is arguably the way it should be, but it can just feel a little dishonest. Maybe that's what it takes to keep the ship running.

Explore other reviews about ZoomInfo

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

Cons

Difficult macro environment for the company and industry

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ZoomInfo Response
5d
Thank you for the kind words. This genuinely means a lot to us. We're proud of the caliber of leaders here and the pace at which we're embedding AI into how we work, so it's great to hear that comes through day-to-day. You're right that the macro environment is presenting challenges – we won't pretend otherwise. What we can control is continuing to move faster and smarter than our peers, and feedback like yours is a reminder of why the culture we've built is a competitive advantage in itself. We're glad you're part of it. – Jennifer Creticos, ZoomInfo Chief Business Officer
3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits and great office.

Cons

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

3
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ZoomInfo Response
5d
Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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