Unprofessional and cliquish. Highschool revisited. - Account Executive ZoomInfo Employee Review

Thanks for taking the time to share your experience as an Account Executive with ZoomInfo. We’re very proud of how often we are able to promote SDRs to AEs, and we always say that joining ZoomInfo as an SDR is the best possible starting block for a career in SaaS sales. In the past 18 months, 60%+ of our Account Executive hires have come from outside the organization as we’ve looked to bring the best talent to our growing team. During that time, our Learning & Development, Sales Enablement, and Sales Leadership teams have revamped our onboarding process with a specific focus to understand the needs of external hires vs. internal hires. While I think our latest onboarding programs are best in class, we are always working to improve our training materials as we look to get 1% better each day. We are always open to feedback, and if you have ideas on how we can fine-tune some of our training to our sales folks who don’t start as SDRs, please do get in touch with the Enablement team. We want to make sure we keep attracting the best and brightest, no matter where they got their start. I’m sorry you feel some friction with the personalities of the Sales leadership team. We are all incredibly passionate about our work, and I wouldn’t say we are a shy or quiet bunch. But, I do want to stress that we hold our customers in very high regard and customer service a huge priority. In fact, I believe our superior customer experience is one of the key reasons ZoomInfo has been so successful. Another is that we put people first, and that goes for both customers and employees. We set a high bar for our personal and team performance, but we win as a team and support each other 100%. If this isn’t your current experience, please reach out to me so we can find a way to make it right. Thank you again for taking the time to share your thoughts, and don’t hesitate to reach out to me or your manager with any additional feedback to help us be better. – Steven Bryerton, ZoomInfo SVP of New Sales