A good starting point for recent high school graduates, but not for ambitious movers or experienced professionals. - Research Analyst ZoomInfo Employee Review

2.0
Jan 12, 2015
Recommend
CEO approval
Business Outlook

Pros

I liked that my hours were 7AM to 3PM. Nice to get out early. The environment is lax and there is no overbearing dress code. The company is moving to a new building in downtown Vancouver, which I think will be an improvement. I got along well with my coworkers and immediate supervisors.

Cons

As a young person coming out of college, I took this as my first job. I was told from the start that there would be opportunities to grow and move within the company. I worked my butt off and performed extremely well, but came to find out that there was, in fact, no opportunity for me to move beyond my starting point. I felt like my ambition was seen as a negative by upper management. I think that they prefer employees are content to stay in low level, low-paying positions. Please know coming in that if you take a research analyst job, it will be boring. You will be doing a small set of computer tasks all day, every day. There really aren't added responsibilities to be had. You will earn $11.50 per hour and receive 7 days paid time off for your first year (provided that you start early in the year), which includes sick days. Job security is always going to be an issue here, it seems, as my layoff was one of many, and I have heard that there have been previous waves of layoffs like it.

Explore other reviews about ZoomInfo

5.0
May 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

ZoomInfo has an incredible company culture that truly stands out-- even working remotely, you feel connected and part of something bigger. The company has a strong focus on being a leader in its space and is constantly innovating, which keeps the work exciting and meaningful. There is a genuine willingness to let ideas and concepts flourish, and employees are empowered to contribute in real ways. I am coming up on four years here, which speaks for itself-- this is a place where you can grow, get promoted quickly, and build a real career. The development resources are outstanding, including McKinsey Leadership programs, internal leadership courses, and LinkedIn Learning. Managers are supportive and invested in your success which makes showing up to work exciting

Cons

At times, communication between departments can be a challenge at the individual contributor level, which can make cross-functional collaboration feel a bit siloed. Additionally, there is still work to be done around diversity in leadership-- increasing representation of people of color and women in leadership roles would make an already great culture even stronger.

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ZoomInfo Response
2d
Thank you for sharing such thoughtful feedback. We’ve worked hard to build a culture where innovation, development, and support are part of the everyday experience, so it’s incredibly meaningful to hear that reflected in your time at ZoomInfo. We’re especially glad to hear that you’ve felt empowered to contribute, grow your career, and take advantage of the learning and leadership development opportunities available here. Your perspective on cross-functional collaboration and leadership representation is also deeply appreciated. Feedback like yours helps us continue improving the employee experience and strengthening our culture. Thank you for your contributions over the past four years and for being an important part of the ZoomInfo team. – Jennifer Creticos, ZoomInfo Chief Business Officer
4.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great management in the CS org. Very little micromanagement, and lets you do your job as you see fit. Promotes work life balance and tend to be real people. Collaborative teams, usually willing to help each other out wherever needed. Good room for growth if you are performing well and are vocal about wanting to move up.

Cons

Salary could be higher for the market, and for how many products you are expected to work with and specialize in. Communication from marketing and leadership directly to clients could be more effectively communicated to the client facing roles prior to reaching the client.

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