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      ZoomInfo

      Engaged Employer

      ZoomInfo reviews

      Good place to start your sales career - Sales Development Representative (SDR) ZoomInfo Employee Review

      4.0
      May 26, 2021
      Sales development representative (sdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to start your sales career. The onboarding process was a breeze and they really want you to succeed here at the company. The pay is more than fair and you get out the effort you put in. Super team first atmosphere and other reps are willing to lend you a helping hand.

      Cons

      Dial, dial, dial atmosphere. Managers will micro-manage you and be on you about not booking dials and demos. Sometimes management will say one thing and do the other, especially when it comes to promotions. They also like to move the goalposts.

      avatar
      ZoomInfo Response
      5y
      Thank you for your feedback. We’re thrilled to hear you are feeling supported and well-compensated! We appreciate your perspectives on our onboarding process – we work very hard to create an exceptional, welcoming experience for our new hires. And you’re spot on about our team atmosphere. As you know, One Team One Dream isn’t just a catchy phrase, it’s a Value we live by. If you’re ready to work and improve, there will always be someone available to help you get 1% better. Getting 1% better each day is impossible without honest and open feedback. We do appreciate your candor about areas we can improve, and we pay close attention to these Glassdoor reviews as well as internal employee feedback that we gather on a regular cadence. Please feel free to reach out to your HR Business Partner if you have additional thoughts you would like to discuss. –The ZoomInfo Employee Experience Team

      Explore other reviews about ZoomInfo

      5.0
      Jul 1, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is so much growth and opportunity within the company! I feel like our company is so "with it" with guides and new tools being brought in (especially now in the age of AI) that support our explosive improvements in both short and long term goals. The company has supported me with any resource I've needed and keeps me excited about "what's next". I feel like I become better each day and am so grateful for my team's support when going through anything difficult as well. I feel cared for and appreciated.

      Cons

      The IT/software industry comes with more volatility in markets so while that's not the most comfortable, I know that consistency and the good actions we take every day is what makes me and our company successful in the long-run.

      3.0
      Jun 18, 2026
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, good benefits and great office.

      Cons

      Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

      4
      avatar
      ZoomInfo Response
      1w
      Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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