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      ZoomInfo

      Engaged Employer

      ZoomInfo reviews

      Toxic - Sales Development Representative (SDR) ZoomInfo Employee Review

      1.0
      Apr 13, 2021
      Sales development representative (sdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great product, steady flow of inbound leads, always stuff to call, can make great money as an SDR

      Cons

      Toxic work environment. Management routinely requires SDR's to work 14 hour days. Forces SDR team to work late to hit metrics, made us compete with each other to get holidays off. We were cold-calling on Christmas and competing with each other to shave hours off our workday. Routinely forced to work weekends. They truly do not care about their people. We were all told that our mental health was of the utmost importance during the pandemic, but then were forced to work over 50 hours per week.

      avatar
      ZoomInfo Response
      5y
      Thank you for your feedback. Our SDR team has great income opportunities, and it’s the ideal platform to jumpstart a career in tech sales. We have many current employees in leadership positions that began their ZoomInfo careers as SDRs. The nature of the position is that it is volume-based, and you get out what you put in; however, we would like to point out that working on Christmas is on a volunteer basis only. We create competitions with awesome spiffs, including shares of company stock, to make the work more fun. We are disappointed that this did not translate to a positive experience for you. Thanks again for taking the time to leave your thoughts, and we wish you the best in your future endeavors. – The ZoomInfo Employee Experience Team

      Explore other reviews about ZoomInfo

      5.0
      May 21, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      ZoomInfo has an incredible company culture that truly stands out-- even working remotely, you feel connected and part of something bigger. The company has a strong focus on being a leader in its space and is constantly innovating, which keeps the work exciting and meaningful. There is a genuine willingness to let ideas and concepts flourish, and employees are empowered to contribute in real ways. I am coming up on four years here, which speaks for itself-- this is a place where you can grow, get promoted quickly, and build a real career. The development resources are outstanding, including McKinsey Leadership programs, internal leadership courses, and LinkedIn Learning. Managers are supportive and invested in your success which makes showing up to work exciting

      Cons

      At times, communication between departments can be a challenge at the individual contributor level, which can make cross-functional collaboration feel a bit siloed. Additionally, there is still work to be done around diversity in leadership-- increasing representation of people of color and women in leadership roles would make an already great culture even stronger.

      avatar
      ZoomInfo Response
      2d
      Thank you for sharing such thoughtful feedback. We’ve worked hard to build a culture where innovation, development, and support are part of the everyday experience, so it’s incredibly meaningful to hear that reflected in your time at ZoomInfo. We’re especially glad to hear that you’ve felt empowered to contribute, grow your career, and take advantage of the learning and leadership development opportunities available here. Your perspective on cross-functional collaboration and leadership representation is also deeply appreciated. Feedback like yours helps us continue improving the employee experience and strengthening our culture. Thank you for your contributions over the past four years and for being an important part of the ZoomInfo team. – Jennifer Creticos, ZoomInfo Chief Business Officer
      2.0
      Jun 5, 2026
      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Challenging work environment, made me a better sales person

      Cons

      Poor leadership, product and GTM motion that failed to adapt.

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