ZoomInfo is a great company where you can grow your career and meet wonderful people as you do it - Anonymous employee ZoomInfo Employee Review

5.0
Feb 15, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

ZoomInfo's culture is fast-paced and exciting. They are all about growth and professional/personal development and they provide a lot of opportunities to employees to reach their goals, including management training, technical courses, and internal promotions. I love that the company offers 401K and HSA matching, as well as equity to all employees. I've made so many friends here over the years, and my coworkers are so kind and helpful. The leadership team provides updates on how the company is doing and where it is heading on a quarterly basis, and they set aside time to recognize the top performers.

Cons

Since so much of our culture revolves around continuous growth and striving to be the best in our industry, there have been times where I've seen the assumption that we already are the best just taken at face value by leaders and peers. Sometimes, we need to take a step back, be honest with ourselves, and ask whether a strategy or process is really working or if we need to move in another direction. However, this issue is relatively small compared to everything I love about working at ZoomInfo.

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ZoomInfo Response
5y
Thanks for your feedback. We are a company that is all about setting – and exceeding – our goals. We encourage our employees to set ambitious targets for themselves and, as you pointed out, we have supportive, talented teams and engaged leadership to help you reach your goals and celebrate with you when you get there. And if you see a process or strategy that is standing in the way of hitting your target, we hope you will feel empowered to speak up and change it! That's how we will stay ahead of the pack. Speaking of goals, we also want to be sure to support our employees' goals outside of work, which is why we are proud to offer 401(k) matching, equity, and great benefits that include HSA options. Thanks again for taking the time to share your thoughts. If you have anything else to add you can feel free to reach out to the employee experience team or your HR business partner. -Paige, Employee Experience

Explore other reviews about ZoomInfo

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

Cons

Difficult macro environment for the company and industry

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ZoomInfo Response
1d
Thank you for the kind words. This genuinely means a lot to us. We're proud of the caliber of leaders here and the pace at which we're embedding AI into how we work, so it's great to hear that comes through day-to-day. You're right that the macro environment is presenting challenges – we won't pretend otherwise. What we can control is continuing to move faster and smarter than our peers, and feedback like yours is a reminder of why the culture we've built is a competitive advantage in itself. We're glad you're part of it. – Jennifer Creticos, ZoomInfo Chief Business Officer
3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits and great office.

Cons

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

2
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ZoomInfo Response
1d
Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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