Great Pay but Zero Work-Life Balance - Operations Manager Zara Employee Review

1.0
Feb 12, 2019
Recommend
CEO approval
Business Outlook

Pros

Management roles pay VERY well - probably the best in retail. The relationships you build with your co-workers get you through the day. Fast-paced so your day flies by. Promotions happen from within and talent gets recognized early on for quick development.

Cons

Unrealistic expectations from corporate - constantly receive mixed messages from your regionals. Each department head expects a different result from your work and it's impossible to leave at the end of the day feeling satisfied about what you did that day because you know you disappointed at least one person by not achieving what they expected of you. Never ending shipment delays! Constantly have to change schedule to accommodate shipment not arriving when it's supposed to. You are guilted into coming into work even if you're sick. You feel pressure to stay later than you are scheduled. The only reason I'm still here is for the pay but I'm actively looking for a new job. Oh, and the store music is horrible. I want to like this company and this job so badly, but I just can't anymore.

Explore other reviews about Zara

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

easy, good pay, discount, mall

Cons

colleagues, management, music on store

1.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

The coworkers are the best. This is for the North Star location

Cons

Management. There is clearly favoritism. They don't want to help, they will yell at you and ask why aren't you moving fast enough. The GM doesn't do anything. Her only job is to "talk to the higher ups." She will yell at you if you speak Spanish and say English only. If you ever had an interview here some of you were judge by the way you looked. Quote from one of the managers "I didn't like the way they looked." Also, it's a problem when you talk to your coworkers when it slow.

1
See reviews by: Helpful|Rating|Date|All