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ZOO Digital Group

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Stunted Company Growth and Employee Progression, Undervalued and Underpaid - Anonymous employee ZOO Digital Group Employee Review

2.0
Nov 16, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong start - some interesting work and great colleagues made the job much more bearable

Cons

Working at ZOO was frequently disheartening, and I often felt overworked, undervalued, exploited, and extremely underpaid. In the time I was there, management flagrantly ignored the multiple issues raised by the staffing body, including concerns surrounding redundancies and the lack of mitigations to prevent them. When the redundancies were made, the process was extremely poorly handled by highest management. The communication was minimal and the reasons for rejecting employees’ suggested alternatives to redundancies were farcical. Any exodus that ZOO now experiences is thoroughly deserved - the company never showed that it valued its staff and the morale was shot to zero by the time I left. As well as this, opportunities for progression were minimal - it seems ZOO would much rather make redundancies and hire cheaper staff abroad than maintain the existing staff who know their jobs inside out. Finally, the highest management are particularly dangerous - a “boys club” who don’t understand that their actions have impact and that their 'communication style' is cold and their 'care for staff' superficial.

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ZOO Digital Group Response
2y
Thank you for taking the time to share your feedback on your time at ZOO. We are sorry to hear about your negative experiences and this will be shared with our executive team to review. The past year has been a challenging time for the industry and the company due to the changing priorities of our streaming clients and the prolonged Hollywood strikes which resulted in redundancies taking place. We appreciate that going through a redundancy process is extremely difficult and we ensure that ZOO clearly communicates frequently throughout the process with compassion along with providing additional resources to assist those affected. Whilst we expand our global footprint, some locations will expand as we aim to put certain resources as close to local markets as possible. We are working hard to ensure we create balance between all facilities. If you would like to share more details on your experience and ways we could have improved in your situation, please reach out to our HR team. Your advice is valued, and we are committed to investing in the well-being of our staff, enhancing communication channels, and fostering a more inclusive workplace culture.

Explore other reviews about ZOO Digital Group

5.0
May 5, 2024
Recommend
CEO approval
Business Outlook

Pros

- Little to no micromanagement - Chance to move upwards - Friendly coworkers - Respectful management

Cons

- Selfish executives - Wasteful spending - Long hours

4.0
Oct 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Zoo excels at providing flexible hours, remote work, good management, and efficient proprietary systems/platforms. I feel sufficiently supported when I work here. It's a nice place to work if you can land a job here.

Cons

Industry disruptions have caused uncertainty in its future and Zoo is, unfortunately, not immune from that. Also, pay is not that great.

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ZOO Digital Group Response
6mo
Thank you for sharing your feedback and for your long service with ZOO. We’re glad to hear that the flexibility, remote working options, supportive management, and our platforms have contributed positively to your experience. You’re right that the wider industry continues to face uncertainty, and we recognise how that affects confidence in the future. Pay has also been a challenge during this period, and while constraints have been driven by market conditions, we know it’s an important area to address as stability returns. We appreciate you taking the time to share your thoughts.
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