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ZOO Digital Group

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Toxic management - Anonymous employee ZOO Digital Group Employee Review

2.0
Oct 10, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good employee benefits and generally lovely people across the business. Work life balance is generally good.

Cons

People aren't trusted to do their job. The senior leadership team are incredibly toxic and don't value their staff. No disciplinary action for hugely problematic behaviours. Low pay across certain teams. To me, it felt like men were favoured ahead of women regardless of skillset or ability - in my team and across the business. The commercial team treated their jobs as a joke/spending spree, even while their lower level colleagues faced redundancy. It turned into an impossible environment to work in. ZOO has the potential to be an amazing and thriving workplace, but it's a shame that this is ruined by a select few, who happen to have all the power and influence in the business. On the surface, the culture and influence seem great, but the actions of senior leaders don't back them up at all.

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ZOO Digital Group Response
2y
We appreciate your taking the time to share this feedback. We are glad to hear that you enjoyed working with colleagues at ZOO and found our employee benefits of value. As the work-life balance is a priority for us, we’re pleased to hear you had a positive experience with this. We are sorry to hear about your negative experiences and this will be shared with our executive team to review. We work very hard to ensure every employee is heard, is empowered, and is given the opportunity to develop their skills. If you would like to share more details on your experience and ways we could have improved in your situation, please reach out to our HR team.

Explore other reviews about ZOO Digital Group

5.0
May 5, 2024
Recommend
CEO approval
Business Outlook

Pros

- Little to no micromanagement - Chance to move upwards - Friendly coworkers - Respectful management

Cons

- Selfish executives - Wasteful spending - Long hours

4.0
Oct 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Zoo excels at providing flexible hours, remote work, good management, and efficient proprietary systems/platforms. I feel sufficiently supported when I work here. It's a nice place to work if you can land a job here.

Cons

Industry disruptions have caused uncertainty in its future and Zoo is, unfortunately, not immune from that. Also, pay is not that great.

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ZOO Digital Group Response
6mo
Thank you for sharing your feedback and for your long service with ZOO. We’re glad to hear that the flexibility, remote working options, supportive management, and our platforms have contributed positively to your experience. You’re right that the wider industry continues to face uncertainty, and we recognise how that affects confidence in the future. Pay has also been a challenge during this period, and while constraints have been driven by market conditions, we know it’s an important area to address as stability returns. We appreciate you taking the time to share your thoughts.
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