My opinion about Xiaomi may help you - Senior Customer Service Executive Xiaomi Employee Review

No career growth even if you work there for 3 years. Even all higher authorities have same process knowledge as executive. No extra information you can expect from them. Working with the 3rd party payroll is the pain. HR will not be on floor. Once in a month (may be) he'll visit to the office and say HELLO to his friends n leave. SME acts like a TL, TL acts like manager and manager is the CEO. Only North Indian employees get benefit (friendly with higher authorities).