Pros
The product is generally good however stock availability in the UK is Dire. If you are a lazy , low quality salesperson this could be the place for you to spend your final years before retirement.
Cons
There is a culture of low performance and complete lack of customer focus from the back office and support functions. This stems from the low pay attracting low quality of staff. Why does this matter? Well no one cares. So everything is sloppy, procedures loose and admin and back office poor. You'll 100%get taxed wrong as they don't declare your vehicle or benefits correctly. So you'll spend time sorting that out with the tax man and probably get a big bill from them. They use outdated versions of SAP,( the new ones cost for upgrades) so they are slow and have poor visibility. Orders are sent out via parcel force, just inappropriate visibility and selection of courier for industrial products. There is a blind focus on activity levels as opposed to quality customer engagement, this level of engagement is of course tricky as the quality of the staff is low and turn over is very very high so difficult to implement a long term strategy with short term staff. No one in management seems to care you can earn more in a supermarket than as a field salesman.