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Bad onboarding and working in Silos - Product Manager Worldpay Employee Review

1.0
Sep 16, 2025
Recommend
CEO approval
Business Outlook

Pros

None other than benefits provided

Cons

Awful management, poor training and guidance. Lack of context of project.

avatar
Worldpay Response
5mo
Thank you for being candid about your experience. While we’re glad you found value in our benefits, we take your concerns about management and training seriously. Your input is vital as we strive to improve support and clarity for all Worldpayers.

Explore other reviews about Worldpay

5.0
Mar 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good culture, exciting direction under new ownership

Cons

Internal bureaucracy can cause things to move slowly

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Worldpay Response
1mo
We're glad you're excited and you appreciate the culture here. We're on a transformation journey as we become part of Global Payments which means there has been a lot of change. Thank you for sharing your experience.
3.0
Mar 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Originally, I had a strong manager who gave me room to lead in my own style and trusted me to operate with a high level of autonomy. When I needed guidance, they provided it, and they also included me in conversations and areas outside my immediate scope, which gave me a broader, more holistic understanding of the business. It was genuinely a great learning experience.

Cons

I was asked to take on a failing team after expressing hesitation and was assured—by both leadership and the incoming manager—that there would be no negative repercussions. I stepped into the role for the good of the company, but ultimately was terminated. There were clearly two different standards for managers, and I was held to a higher and inconsistent one. I consistently operated beyond the scope of my job description, but that effort wasn’t recognized or protected.

1
avatar
Worldpay Response
1mo
Thank you for sharing your experience. We’re glad that you were able to get opportunities to lead, learn, and have visibility across the business with your previous manager. We’re also sorry to hear that your later experience didn’t reflect the level of support and consistency you expected. Feeling held to different standards or unsupported is understandably difficult and it’s not the experience we want for our people. We’re committed to improving leadership and over the past year we’ve introduced a new leadership development framework. This includes Coach to Win – a career experience for all of our People Leaders, to help set expectations and improve coaching and care. We appreciate you taking the time to share both what worked well and where we need to continue improving. Feedback like yours helps us create a more supportive experience for everyone.
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