Pros
- I get to pick up my own time and more often than not a topic of my interest. - Interface is easy to use - don't really need an "orientation" if we follow the first time guidelines. - Transparency - rants or raves - its all there for everyone to see hear and pitch in with solutions or a " I hear you" - the management team doesn't shy away from taking some open feedback and actually work on it. - Despite just being a virtual community, I have been reached out to personally versus just a "bcc email" when I was away too long - more a "miss you" than a "where are you" ...I think that's awesome!
Cons
- For the current prices, some research requests take really long, if you really want to do justice(beyond surf and summarize:)) - While we get to pick our time, we cant pick our deadline - if we start the work, we have to keep at it- "understandeable" but sometimes a hindrance.