Worst Supervisor and line manager in Cards collection experience - Collections Representative Wells Fargo Employee Review

A lot of overtime that you could log, so the pay is great.

The overtime is dreading and work hour is rotational, from 8am to 8pm to from 5am in the morning to 4pm.

Benefits (but cost creeping up and coverage creeping down each year), Good Morale Both Management and Coworkers, and Honestly a Great Company.

Cross Selling is the only focus now, firing employees who are great at their job in every area that should matter but if the cross selling results are not meeting the ever ridiculous quota (which continues to rise) than you may not have a job next month. Expectation for customers to say yes to cross selling, leaving you with no real control of your job security. Stress!