The emperor is wearing no clothes - Technician WTW Employee Review

2.0
Mar 23, 2010
Recommend
CEO approval
Business Outlook

Pros

The experience you gain that enables you to apply elsewhere. Staff restaurant is ok, seats are quite comfortable

Cons

An "incentive" ie bonus scheme that rewards you for performance but ties you in for three years?!? Fine if you're on the board, but pretty pointless if you're workplace support, admin staff or technical staff. Our CEO said "there's no such thing as tradition steak". Well, we've had a pay freeze for the second year running and our admin staff are on little more than the National Minimum Wage, so I'll doubt they'll be sitting down to tradition steak Joe. The management are good on corporate speak and soundbites and grand gestures. Apparently there isn't enough money for payrises, but that didn't stop us renaming the Sears Tower, buying some obscure broker in America, or a shiny HQ in London (that just had to be taller than the Lloyds building) or a computer system that's already obsolete. The worst thing is the blame culture. Everyone is so desperate to shine and be noticed, that blame is quickly apportioned when things go wrong. Getting anyone to therefore make a decision and take responsibility is excruciatingly hard. Pulling teeth would be easier. No one wants to challenge the status quo and we really think we are better than the competition, but then the emperor thought he looked pretty good as well...

Explore other reviews about WTW

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Wonderful, intelligent colleagues, very collaborative, interesting work, lots of opportunity to move around the org

Cons

Risk averse so it’s slower to invest; penny wise but often pound foolish

2.0
Mar 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Work is challenging - Benchmarking and survey data provides value - Can build a large network across employers, vendors and carriers

Cons

- "Merit" or annual pay increases are often less than annual Federal cost of living adjustments to address inflation. I have earned less every year I remain at WTW. - If promoted, raise is combined with "merit" and dilutes both amounts. I've never heard of one person being satisfied with merit + promotion salary increase. If anything, this is the final trigger to seek employment elsewhere. - High billable rates paired with higher execution/client satisfaction expectations yet overall pay/comp don't reflect it. Internal systems and process distract from productivity and impact. - Limited to no investment in training and development outside of internal webinars - Always hear "our people are the difference" yet it doesn't feel like that when it comes to total comp, professional development, and systems/tools that make sense - After 7 years, burnout is high amongst colleagues and I personally can't imagine many more anniversaries. Many high-performing, valued colleagues have left in last 12 months

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