At your own risk - Director WTW Employee Review

For a company that dubs itself as the premier human capital consulting firm, it's rare that they take their own advice. Total rewards are mediocre at best and the tools and experience that go along with TR are sub-par, and that’s if I’m being generous. Just ask them about their annual comp process and the archaic review and comp leveling (calibration) process they go through - they're very proud of it. Work load is extremely high, so burnout and turnover is subsequently really high, which just perpetuates that loop – expect to be exceptionally overloaded, not have enough resources on your team to handle the work, dealing with a revolving door of teammates that has you introducing a new team members to the client every other month or so, spending extra time on-boarding new team members and doing the job of two or three people while they try to find new resources to join the team. Expect to still be asked to work miracles and shoulder responsibility for timely delivery of quality product to the client through all that. Forget life/work balance – it simply doesn’t exist and expect your stress levels to skyrocket to unhealthy and unsustainable levels trying to handle all the client work and non-client responsibilities they throw at you on top of that. You will not have down time at any point in the year and you will experience the people around you struggle with handling the insane demands of the job. Middle management is hit or majorly miss, depending on what office you’re in – I had a bad experience in that the leader was unqualified and frustratingly ineffective, though the previous management was great. Senior leadership is hyper focused on bottom line and in practice doesn’t care much about the employee or employee experience. You are a work horse and you are an end to a means – they count on you buying into their story of being a premier consulting firm where you get wonderful opportunities for growth and exposure and expect that to be enough to keep you happy. They’re also still getting the benefit of blind loyalty from the legacy Towers “lifers”, though that is very evidently changing with the exponential increase in turnover. There is also a good amount of gossiping and politics that goes on at all levels that oftentimes creates a toxic environment, so expect to have to spend time buddying up to the right people and throwing others under the bus if need be, if you want any kind of compensation growth. Expect to leave your logic and personality at the door when it comes to dealing with management and leadership, especially if you're a type A person – they want “yes” people who are willing to blindly compromise themselves to get bottom line results.