Discourteous, rude, cliquey in the Redhill office. - Pensions WTW Employee Review

1.0
Oct 17, 2018
Recommend
CEO approval
Business Outlook

Pros

The usual expected good benefits package from a large financial services company. Work/Life balance.

Cons

In the Redhill office most managers don’t have people skills, are rude, distant and inconsistent in their approach to people. Poor behaviour is allowed to persist as consequences are non-existent. Dress code, foul language, extreme political, religious & social views are unchallenged. There is a cliquey feel amongst those that have been here for a number of years. Those that have joined in the last 4/5 years, due to the growth in this part of the business, are not valued and are ignored. Client first is one of the values but this is used as an excuse to treat people poorly and saying that, the quality of work is being over looked for achieving the ‘numbers’. I know of two managers who have openly said to the effect ‘quality doesn’t matter, just get the work out the door’. I also know a manager who ‘does not speak to new starters in their first six months’. Yes, they even mean a ‘hello’, or a ‘welcome’. Appalling. Trying to get support and help from HR is nigh on impossible! As far as I can tell there is one HR person for the whole of TAS UK. That is one HR advisor for over 1200 employees. Madness. The initial training is good but after that the support and training you get on team is often poor and inconsistent.

Explore other reviews about WTW

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Wonderful, intelligent colleagues, very collaborative, interesting work, lots of opportunity to move around the org

Cons

Risk averse so it’s slower to invest; penny wise but often pound foolish

3.0
Jun 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Paycheck is great, people to work with are generally very intelligent, positive and professional. Many positions are work from home or at least hybrid. Continuous learning is encouraged. Since the company is technically British, it is very inclusive and has several networks to ensure inclusion (although some such as the menopause support group are UK based which isn't surprising as the US doesn't typically care about such things though they should).

Cons

The workload is often insane to put it mildly. You are expected to sort of "do everything". When you are encouraged to speak up if you have too much work, they pretty much tell you "well you just have to figure out how to get it done because we have to give you more work". There is blatant favoritism. Those who are liked are praised for giving detailed answers on calls and granted a month off of PTO while those not as well liked get grilled when they ask for one day off and are told "not to overthink" when they try to provide detailed answers.

See reviews by: Helpful|Rating|Date|All