Compartmentalized mega-corporation that does not seem to understand the insurance middle-market from the inside or out. - Anonymous employee WTW Employee Review

1.0
May 9, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits package is solid and comparable to other large corporations.

Cons

Very little communication between departments. Rather than offices working as one team/unit, their structure is extremely compartmentalized. Example: Claims department told one thing in regional conference calls; producers told another in theirs; commercial lines told yet another story in theirs. Did not seem to be any communication between department heads at the top of the food chain, they all just tried to do their own thing (doesn't work on a local level!)

Explore other reviews about WTW

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Wonderful, intelligent colleagues, very collaborative, interesting work, lots of opportunity to move around the org

Cons

Risk averse so it’s slower to invest; penny wise but often pound foolish

1.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Learning everything about Life insurance, annuities and health

Cons

They are quite two-faced. Thry gas you up thinking you are doing well then turn around and terminate you for any slight. For instance---you must be on camera during training but we were told if we were sick or not feeling too well, we can ask for accomodation. With the understanding that it would be taken into consideration. Well...it isnt. They throw it back in your face. They do not like criticism. Say something wrong, you're done. They listen in on the classes and even if they think you said something the complete opposite of what was said and taken out of context, they do not care about the truth for you bruised their ego. Do not believe them when they tell you you are doing good during training. Its more about how much you want to be under WTW's influence. In other words, NO CRITICISM IS ALLOWED. I would write more but this should suffice.

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