Sales Associate - Seasonal Sales Associate Victoria's Secret Employee Review

5.0
Dec 29, 2015
Recommend
CEO approval
Business Outlook

Pros

-Great Disount-- 30% at VS (even on Gift Cards!!) and a smaller discount at their sister stores -They were flexible with my scheduling needs: I was in college and was hired as a seasonal associate and I was always allowed to come back and work when I was on holiday from school, no questions asked. -I was trained in every section of the store, even stock, so it was easy to be of help to customers

Cons

-About 6 months after I got hired the store manager left and the culture completely changed: the new managers would literally lock themselves up in the office while 3 associates cleaned up and folded the WHOLE store. They refused to help and they didn't care if it would take us 3 hours. - When I was hired, I asked for $9/HR and was told that they could only offer me $8.25. Weeks later, a classmate of mine was hired and they gave her $9. She had no work experience (VS was her first job), while I had had quite a few jobs. I can only assume that race played a part in the pay as I am black and my friend was white.

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5.0
Nov 6, 2025
Recommend
CEO approval
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Pros

Discounts nice people and good discounts

Cons

standing for long periods of time

3.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, work-life balance, easily post shifts and get vto if you want it

Cons

Hours fluctuate way too much, and repetitive, brainless type of calls. You're walked all over, and have to play stupid with customers because of their "assume good intent" policy, but WOW the amount of people who take advantage of this wild. You will see hundreds of dollars refunded on numerous back-to-back orders of the same person claiming they didn't get their package, or coupons and gift cards, nonstop, with customers always complaining. The complaints from customers still in store on their treatment from store managers and supervisors are shocking, I've had calls hearing those workers yellling at customers. The type of work and level of needing to play stupid is just not for me. I also didnt care for never getting a straight answer from managers, trainers, higher-ups. Everything is always beating around the bush. One time hours were cut back a lot, and they blamed the tariffs that the president imposed, which made no sense. Come to find out from a long-term employee that it was just the usual slow time. It's a weird work environment that you just can't take seriously. If you want remote work, take it for the experience on your resume, but move on.

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