Obliterated my self esteem. AVOID!!!! - Anonymous employee Victoria's Secret Employee Review

2.0
Sep 7, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I loved working here when I first started but over time I saw it for what it was and it completely destroyed my self-esteem. there are some very kind people here but at this point they are very few and far between. Most of the things that made it great don’t exist anymore, or the people who made it special have been laid off or quit.

Cons

Some senior and middle-managers are extremely toxic. Blatant favoritism, excuses for why they won’t develop you, and the company has a very shiny exterior when in reality the culture is rotting from the inside out. You will work long hours and not get paid enough. Bonuses are low unless you are high up. A lot of misogynistic behavior in a company that should be supporting women, and not even some of the women support women. I can’t even tell you how much therapy I needed because of this place. If they like you, your career will be a breeze and if you don’t, there is nothing you can do to fix it.

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5.0
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Pros

Easy retail job for beginners

Cons

long and slow hours at times

3.0
May 27, 2026
Recommend
CEO approval
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Pros

Remote, work-life balance, easily post shifts and get vto if you want it

Cons

Hours fluctuate way too much, and repetitive, brainless type of calls. You're walked all over, and have to play stupid with customers because of their "assume good intent" policy, but WOW the amount of people who take advantage of this wild. You will see hundreds of dollars refunded on numerous back-to-back orders of the same person claiming they didn't get their package, or coupons and gift cards, nonstop, with customers always complaining. The complaints from customers still in store on their treatment from store managers and supervisors are shocking, I've had calls hearing those workers yellling at customers. The type of work and level of needing to play stupid is just not for me. I also didnt care for never getting a straight answer from managers, trainers, higher-ups. Everything is always beating around the bush. One time hours were cut back a lot, and they blamed the tariffs that the president imposed, which made no sense. Come to find out from a long-term employee that it was just the usual slow time. It's a weird work environment that you just can't take seriously. If you want remote work, take it for the experience on your resume, but move on.

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