Unglamorous evironment, poor treatment to employees - Sales Lead/Operations and Staffing Coordinator Victoria's Secret Employee Review

1.0
Dec 23, 2009
Recommend
CEO approval
Business Outlook

Pros

Other associates are amazing. After working with the comany for four years, I've met some of the best people ever. They're like family. The free merch. every couple months is nice.

Cons

It is almost impossible to move up. There is no recognition for great work. Management is constantly lying. When your store manager has never had a boyfriend and has been spoiled her entire life, work can be miserable. Pay is only a couple cents more than minimum wage. On call shifts ruin personal lives. Constant huffing and puffing from management when someone needs to take a break or use the restroom. You get so many responsibilities and not enough time to do any of them, THEN get yelled at when nothing is done. You have to be nice to rude, catty customers who feel like they need a massage or foot rub from every associate just because they stepped into the store for a free panty AND NOTHING ELSE. Women want to return bras a year old after they've fallen apart from being worn and washed everyday. Management is almost happy to see tenured associates leave. It really is like the movie "Mean girls." I'm a sweet girl so working with managers who tell me to "get a backbone" was constantly a struggle. No one cares about family issues or personal problems. Management talks bad about associates even to district managers.

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5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment in the DC, people, discount, job security

Cons

Slow moving technology, low vertical movement up due to job security

1.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Have met some amazing coworkers. Brand itself is fun.

Cons

Sudden Return to Work mandate 3 days in NY or OH SIX years after COVID. Any current employees outside of those states are being let go if they don’t uproot their lives and relocate. Many employees in those states built their lives around what seemed to be a permanent remote flexibility arrangement (most companies went back in 23). When Hillary Super came on she even stated in one of her first Q&A’s on remote work that where people do their jobs wasn’t a big concern for her as long as we continued to drive the business forward. The business is doing the best it ever has in the last five years. Leadership reasoning for mandate is continuing to fall flat. Mandate came absolutely out of NOWHERE.

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