Bra specialist (Fitting Room) - Retail Salesperson Victoria's Secret Employee Review

1.0
Aug 7, 2018
Recommend
CEO approval
Business Outlook

Pros

None. Seriously. Do not work here unless you are a vapid mid-thirties looking to find misery.

Cons

This place is the WORST. sure, they treat customers okay but if you’re an employee? Nope. I worked here for about 4 months and all I can say is that there is no respect, consideration, or kindness shown for fellow employees. If you’re looking to be chastised every single day, then this is the place for you! When I called out for legitimate reasons (health related), I was told that I was “unreliable”. When I had family coming to town I was told that I could not have the weekend off, missing out on a day of fun with family who had flown out to see me. A customer could spit in your face and walk out the door with thousands of dollars worth of products and there would be NOTHING done about it. Because apparently calling security (or the police?!) is discrimination. Because I worked fitting rooms, I received the brunt of the nastiness from albuquerque drug user— when 8:55 rolled around, at least 4 rude people would walk in and promptly mess up all of the work we’d put in all day. And don’t even think about looking for shift coverage... yes, there may be 50 employees but no one understands consideration so you’ll never find someone! Finally, I don’t think I ever got off a shift on time. If I was off at 2, I wouldn’t expect to even be leaving the store before 2:45. Closing shifts were even worse. Don’t expect to be out even around 9pm— I had days where I wouldn’t leave until 11:45PM!! Just don’t work here. Free fragrance is not good enough reward for the way you’re treated.

Explore other reviews about Victoria's Secret

5.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, discounts, structure and culture

Cons

Mall hours can be tough

3.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, work-life balance, easily post shifts and get vto if you want it

Cons

Hours fluctuate way too much, and repetitive, brainless type of calls. You're walked all over, and have to play stupid with customers because of their "assume good intent" policy, but WOW the amount of people who take advantage of this wild. You will see hundreds of dollars refunded on numerous back-to-back orders of the same person claiming they didn't get their package, or coupons and gift cards, nonstop, with customers always complaining. The complaints from customers still in store on their treatment from store managers and supervisors are shocking, I've had calls hearing those workers yellling at customers. The type of work and level of needing to play stupid is just not for me. I also didnt care for never getting a straight answer from managers, trainers, higher-ups. Everything is always beating around the bush. One time hours were cut back a lot, and they blamed the tariffs that the president imposed, which made no sense. Come to find out from a long-term employee that it was just the usual slow time. It's a weird work environment that you just can't take seriously. If you want remote work, take it for the experience on your resume, but move on.

See reviews by: Helpful|Rating|Date|All