Fun place to work, with free merchandise, but no additional benefits. - Sales Lead Victoria's Secret Employee Review

4.0
Jan 6, 2009
Recommend
CEO approval
Business Outlook

Pros

Every time time a new bra or fragrance comes out, the employees get a free one! The employee discount is great at Victoria's Secret and also at the cross-brand companies (Bath & Body Works, Henry Bendell, and Biglow). Also, it is a great place to work to learn about corporate business, design/planning, sales, and customer service. The managers are great at coaching and keeping the sales associates informed about how business is doing and updates with the company.

Cons

Part time sales positions do not get many benefits as far as health, PTO, 401K, etc. and VS tries to have more part time positions than full time.

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5.0
Nov 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Discounts nice people and good discounts

Cons

standing for long periods of time

3.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, work-life balance, easily post shifts and get vto if you want it

Cons

Hours fluctuate way too much, and repetitive, brainless type of calls. You're walked all over, and have to play stupid with customers because of their "assume good intent" policy, but WOW the amount of people who take advantage of this wild. You will see hundreds of dollars refunded on numerous back-to-back orders of the same person claiming they didn't get their package, or coupons and gift cards, nonstop, with customers always complaining. The complaints from customers still in store on their treatment from store managers and supervisors are shocking, I've had calls hearing those workers yellling at customers. The type of work and level of needing to play stupid is just not for me. I also didnt care for never getting a straight answer from managers, trainers, higher-ups. Everything is always beating around the bush. One time hours were cut back a lot, and they blamed the tariffs that the president imposed, which made no sense. Come to find out from a long-term employee that it was just the usual slow time. It's a weird work environment that you just can't take seriously. If you want remote work, take it for the experience on your resume, but move on.

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