Promote Team Leads from within - Customer Service Specialist Venmo Employee Review

5.0
Aug 19, 2022
Recommend
CEO approval
Business Outlook

Pros

I loved working at Venmo. The people are awesome. It is a great environment.

Cons

Taking multiple Chats can be difficult. The faster you can type the better.

Explore other reviews about Venmo

5.0
Feb 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great corporate benefits! Sabbatical, etc

Cons

Lean team, but great place to work

4.0
Feb 8, 2026
Recommend
CEO approval
Business Outlook

Pros

People care about the product immensely. Also, WFH 100% is really great as an option.

Cons

PayPal's senior leadership is absolutely clueless on how to move the product forward or grow the company, and this kills the I credible Venmo team's work velocity considerably. Senior leadership also thinks inserting ads everywhere is somehow helpful for the Venmo brand and company as a whole. They (PayPal) just removed sabbatical PTO. Horrendous idea.

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