Run FAST - Customer Service Representative Venmo Employee Review

1.0
Jun 28, 2018
Recommend
CEO approval
Business Outlook

Pros

The pros is that they feed you, and start you off with great pay, but that's about it!

Cons

I have never left a bad reveiw about a company, and sadly I have to do so. The downside to working with this company is that no one knows that their doing. Not even upper management! I was employed as a Customer Support Representative, and often we were forced to figure out things on our own because no none knew where or how to fix anything. Also, the system broke down at leasst five to seven times during the week. Everything goes haywire often, because the systems in place currently aren't effective.

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5.0
Feb 7, 2026
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CEO approval
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Pros

Great corporate benefits! Sabbatical, etc

Cons

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4.0
Feb 8, 2026
Recommend
CEO approval
Business Outlook

Pros

People care about the product immensely. Also, WFH 100% is really great as an option.

Cons

PayPal's senior leadership is absolutely clueless on how to move the product forward or grow the company, and this kills the I credible Venmo team's work velocity considerably. Senior leadership also thinks inserting ads everywhere is somehow helpful for the Venmo brand and company as a whole. They (PayPal) just removed sabbatical PTO. Horrendous idea.

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