Micromanaging 101 - Product Support Specialist Venmo Employee Review

1.0
Jan 30, 2018
Recommend
CEO approval
Business Outlook

Pros

Free food, Benefits, WFH(after jumping through hoops)

Cons

Productivity numbers really? When the amount of work can be solely based off the number of people who contact the center, starting to turn into a call center(which they hate), management does not listen or does not care what your concerns are, HR is not in the same building and the only way to communicate with them is through phones. working on the weekends with little help or support from peers. Productivity is pretty much directed at how much you are liked.

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5.0
Feb 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great corporate benefits! Sabbatical, etc

Cons

Lean team, but great place to work

4.0
Feb 8, 2026
Recommend
CEO approval
Business Outlook

Pros

People care about the product immensely. Also, WFH 100% is really great as an option.

Cons

PayPal's senior leadership is absolutely clueless on how to move the product forward or grow the company, and this kills the I credible Venmo team's work velocity considerably. Senior leadership also thinks inserting ads everywhere is somehow helpful for the Venmo brand and company as a whole. They (PayPal) just removed sabbatical PTO. Horrendous idea.

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