4.0
Apr 10, 2017
Former employee, more than 3 years
Boulder, CO
Recommend
CEO approval
Business Outlook
Pros
Snow sport retail naturally creates an environment that centers around having fun and thrill-seeking. It attracts fun and passionate people from all walks of life. Coworkers share a common positive mindset stemming from the shared obsession with the ski and snowboard lifestyle.
Cons
For the most part, customers are polite and want to utilize your expertise to maximize their ROI in ski equipment. However, there are a few that will test the reasonable limits of customer service. Snow sports attract a certain segment of entitled customers that expect their every request to be fulfilled. Patience and compromise skills are a must.