Inconsistent Policies Lead to Deteriorating Trust - Group Sales Manager Vail Resorts Employee Review

3.0
May 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Great industry! Helping people enjoy our mountain communities is perk number 1. People are a pillar in any business and Vail has wonderful people who care and work hard to collectively carry the company forward. Meaningful core values (though lack of integrity in action-see below).

Cons

Most recently the executive leadership team announced (via mass email) a mandatory return to in office work 3 days per week for all employees within a 50 mile radius of headquarters (the entire Denver metro area). At face value this seems fair enough as any company can choose to adjust their work policies as they see fit. However the concern is that for years the company has had a strong affirming stance around remote work that outlined their core foundational beliefs such as; "Flexible remote work allows us to honor flexibility and choice while providing access to a larger pool of talented people, and to create teams with a broader diversity of backgrounds, experiences and perspectives within our company." "We believe we can be successful regardless of where we choose to work; performance is based on outcomes not proximity." These are beliefs that many people share and bought into whole heartedly when they joined this company. Now they have vanished. There have been no accommodations offered other than making sure we feel "supported" and "empowered" to choose to find employment elsewhere. We recently were named by Newsweek as one of the Most Trustworthy Companies in America, but for many internally that certainly does not feel like the case.

Explore other reviews about Vail Resorts

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Upper management was very helpful

Cons

Seasonal position only, wished it was year round

2.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

- Most people are smart, passionate, and enjoyable to work with and be around. - Fairly frequent opportunities for development and advancement through the internal job board. - Nice perks if you're into skiing or riding.

Cons

- There's an unspoken expectation to regularly work significantly more hours because the majority of employees are very passionate about the ski and ride industry, which isn't great for work life balance. There's not much down time either; you're either hustling in season or hustling to prepare for the next season. - Climate change poses a significant threat to the future of the company. The season pass model mitigates some of the impacts, but not as much as senior leadership asserts. And, since bonuses are tied to company results, you can end up working super hard all year and still end up getting half of your bonus target due to uncontrollable weather conditions. - The culture has taken a serious hit since enterprise transformation work began. Lots of people are constantly stressed out and the atmosphere in the office is depressing. - Most of the time, it feels like senior leadership makes decisions in a vacuum without consulting any of the people that would be responsible for the downstream work associated with the decision. For example, I've seen senior leaders decide on a savings target multiple times without consulting the experts, who then have to scramble to figure out how to make it work. It creates chaos and negatively impacts morale. - This organization has a wordsmithing problem. I've never worked at a company that spends such an inordinate amount of time on the framing of a message compared to the actual substance of the message.

3
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