Bad Management Makes Good People Leave - Manager Vail Resorts Employee Review

1.0
Mar 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Vail attracts really good people. Good talent, hard workers, etc. I found most individual contributors to be capable, competent, engaging. And the perks are pretty solid, re: PTO, ski passes, etc. They want to make skiing more accessible to people with different cultural and financial backgrounds, as well as literally more physically accessible. They are one of the biggest ski resort companies in the world, and are continuing to expand.

Cons

The department I worked in was toxic. By the end, I was praying to get sick so I wouldn't have to go to work. Based on feedback from previous employees and those who stayed behind, it hasn't improved in years. Leadership has no plan and blames people working for them for not delivering their bad and poorly considered ideas. They talk about DEI and caring for their employees. And maybe they do in a different department. But I don't think it's worth finding out.

Explore other reviews about Vail Resorts

5.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun job. Great coworkers. Great benefits including ski pass

Cons

You are expected to work holidays

2.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

- Most people are smart, passionate, and enjoyable to work with and be around. - Fairly frequent opportunities for development and advancement through the internal job board. - Nice perks if you're into skiing or riding.

Cons

- There's an unspoken expectation to regularly work significantly more hours because the majority of employees are very passionate about the ski and ride industry, which isn't great for work life balance. There's not much down time either; you're either hustling in season or hustling to prepare for the next season. - Climate change poses a significant threat to the future of the company. The season pass model mitigates some of the impacts, but not as much as senior leadership asserts. And, since bonuses are tied to company results, you can end up working super hard all year and still end up getting half of your bonus target due to uncontrollable weather conditions. - The culture has taken a serious hit since enterprise transformation work began. Lots of people are constantly stressed out and the atmosphere in the office is depressing. - Most of the time, it feels like senior leadership makes decisions in a vacuum without consulting any of the people that would be responsible for the downstream work associated with the decision. For example, I've seen senior leaders decide on a savings target multiple times without consulting the experts, who then have to scramble to figure out how to make it work. It creates chaos and negatively impacts morale. - This organization has a wordsmithing problem. I've never worked at a company that spends such an inordinate amount of time on the framing of a message compared to the actual substance of the message.

3
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