Corporate is a hollow head and nobody is home. - Administration Vail Resorts Employee Review

2.0
Jul 2, 2023
Recommend
CEO approval
Business Outlook

Pros

Corporate building blocks are in place, which make effectiveness of your job easier. For example there is a safety culture and system for making sure employees are trained adequately.

Cons

The cons are quite literally the fact that anyone excluding the front line up to Entry level management absolutely DOES NOT care about operating ski resorts, nor do most of them know how to. COVID clearly did a number of cleaning house because every facet of the corporate office is utterly useless. HR is a complete joke, especially since they keep trying to find 'innovative ways to market' but do absolutely nothing to actually assist employees in acquiring a job. In high school we were taught to apply, then follow up with the hiring manager. That is absolutely not an option. They are also so focused on acquiring employees for seasonal they do absolutely nothing to retain staff, so you're constantly hiring keystone positions along with seasonal staff and getting people who have 0 knowledge of the industry trained by more people who have 0 knowledge of the industry.

Explore other reviews about Vail Resorts

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

The managers were really cool and the work was fun. Pretty relaxed environment.

Cons

It was cold sometimes and long hours standing but that was all in the job description and we got jackets.

2.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

- Most people are smart, passionate, and enjoyable to work with and be around. - Fairly frequent opportunities for development and advancement through the internal job board. - Nice perks if you're into skiing or riding.

Cons

- There's an unspoken expectation to regularly work significantly more hours because the majority of employees are very passionate about the ski and ride industry, which isn't great for work life balance. There's not much down time either; you're either hustling in season or hustling to prepare for the next season. - Climate change poses a significant threat to the future of the company. The season pass model mitigates some of the impacts, but not as much as senior leadership asserts. And, since bonuses are tied to company results, you can end up working super hard all year and still end up getting half of your bonus target due to uncontrollable weather conditions. - The culture has taken a serious hit since enterprise transformation work began. Lots of people are constantly stressed out and the atmosphere in the office is depressing. - Most of the time, it feels like senior leadership makes decisions in a vacuum without consulting any of the people that would be responsible for the downstream work associated with the decision. For example, I've seen senior leaders decide on a savings target multiple times without consulting the experts, who then have to scramble to figure out how to make it work. It creates chaos and negatively impacts morale. - This organization has a wordsmithing problem. I've never worked at a company that spends such an inordinate amount of time on the framing of a message compared to the actual substance of the message.

4
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