Senior Coordinator - Anonymous employee Vail Resorts Employee Review

2.0
Jul 9, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free ski pass, some discounts at retail stores and restaurants - though very minimal, like-minded coworkers, living in the mountains

Cons

Basically everything you could imagine. The pay is awful, even if you're not a front line employee. The annual merit increase is practically nothing, but they still throw it in your face like they're really helping you out - a 19 cent increase is NOT going to help anyone in the costly ski towns that Vail operates in. There is literally no room for growth, even though they tell you to "hang on! opportunity is steps away" Well, after 2 years of working there, I went absolutely no where - despite the extremely hard work I put in, the long nights of working and not making overtime because my supervisor had to cover themselves from corporate. Taking on mass amounts of extra work because people drop like flies, so their work gets spread out amongst the few in the department, though, again, there is no compensation or acknowledgement. The CEO does a GREAT job at raking in the cream of the crop money from the stocks. Not to mention, he and the entire executive team have the "better than thou" mentality - which spreads down to the directors and execs at the various resorts.

Explore other reviews about Vail Resorts

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

The managers were really cool and the work was fun. Pretty relaxed environment.

Cons

It was cold sometimes and long hours standing but that was all in the job description and we got jackets.

2.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

- Most people are smart, passionate, and enjoyable to work with and be around. - Fairly frequent opportunities for development and advancement through the internal job board. - Nice perks if you're into skiing or riding.

Cons

- There's an unspoken expectation to regularly work significantly more hours because the majority of employees are very passionate about the ski and ride industry, which isn't great for work life balance. There's not much down time either; you're either hustling in season or hustling to prepare for the next season. - Climate change poses a significant threat to the future of the company. The season pass model mitigates some of the impacts, but not as much as senior leadership asserts. And, since bonuses are tied to company results, you can end up working super hard all year and still end up getting half of your bonus target due to uncontrollable weather conditions. - The culture has taken a serious hit since enterprise transformation work began. Lots of people are constantly stressed out and the atmosphere in the office is depressing. - Most of the time, it feels like senior leadership makes decisions in a vacuum without consulting any of the people that would be responsible for the downstream work associated with the decision. For example, I've seen senior leaders decide on a savings target multiple times without consulting the experts, who then have to scramble to figure out how to make it work. It creates chaos and negatively impacts morale. - This organization has a wordsmithing problem. I've never worked at a company that spends such an inordinate amount of time on the framing of a message compared to the actual substance of the message.

4
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