Take care of your employees please - Anonymous employee Vail Resorts Employee Review

3.0
May 6, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing destinations, fun outgoing front line staff, Epic Pass. Can make lifelong friends from all corners of the globe in one season. Company has a clear goal for it's future. Good employee development "theory" *see below Health and 401k are actually quite good given the poor wages.

Cons

Wages are terrible when compared to other hospitality/ski companies in the Colorado area. Housing is outdated, scarce and expensive. Company seems to rely on the "if you don't work here, someone else will" mentality all the while touting their "amazing" employee development program. There seems to be a push to get employee feedback, however nothing seems to come from it. Gap between middle and upper management compensation is insulting, given that middle management does all of the heavy lifting and upper management makes all of the bad decisions because they're out of touch with the boots on the ground. Too many meetings, when typically an email would suffice. Somewhere along the line the company forgot how to have fun because it's a liability to the STOCKHOLDERS. Buzzwords and corporate speak goes against the main reason people move to your mountains.

avatar
Vail Resorts Response
10y
Thank you for taking the time to write this review. We encourage employees to be honest and transparent in their Glassdoor evaluation of Vail Resorts and appreciate your engagement with the company. We love that you took advantage of our benefits package, we are always finding ways to offer great perks and benefits to our employees. We understand the compensation issue, and continue to make positive changes to retain our employees. We take your concerns and comments very seriously, and will continue to address these issues as they arise. Here at Vail Resorts, we value our employees and our guests, and we want to give each a positive experience. We will bring your concerns to our team and will continue to strive to make Vail Resorts an amazing place to work. Thank you for the time and energy, we wish you all the best!

Explore other reviews about Vail Resorts

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

The managers were really cool and the work was fun. Pretty relaxed environment.

Cons

It was cold sometimes and long hours standing but that was all in the job description and we got jackets.

2.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

- Most people are smart, passionate, and enjoyable to work with and be around. - Fairly frequent opportunities for development and advancement through the internal job board. - Nice perks if you're into skiing or riding.

Cons

- There's an unspoken expectation to regularly work significantly more hours because the majority of employees are very passionate about the ski and ride industry, which isn't great for work life balance. There's not much down time either; you're either hustling in season or hustling to prepare for the next season. - Climate change poses a significant threat to the future of the company. The season pass model mitigates some of the impacts, but not as much as senior leadership asserts. And, since bonuses are tied to company results, you can end up working super hard all year and still end up getting half of your bonus target due to uncontrollable weather conditions. - The culture has taken a serious hit since enterprise transformation work began. Lots of people are constantly stressed out and the atmosphere in the office is depressing. - Most of the time, it feels like senior leadership makes decisions in a vacuum without consulting any of the people that would be responsible for the downstream work associated with the decision. For example, I've seen senior leaders decide on a savings target multiple times without consulting the experts, who then have to scramble to figure out how to make it work. It creates chaos and negatively impacts morale. - This organization has a wordsmithing problem. I've never worked at a company that spends such an inordinate amount of time on the framing of a message compared to the actual substance of the message.

4
See reviews by: Helpful|Rating|Date|All