Overworked and Underpaid - Payroll Vail Resorts Employee Review

1.0
Sep 30, 2025
Recommend
CEO approval
Business Outlook

Pros

They like to say a perk is the free ski pass, but that’s about it. Even then you have to pay up to $50 a day for parking. They also like to say a perk is the opportunity to grow with the help of leadership, but everyone gets the same copy and paste yearly goals and review from the supervisors.

Cons

Even before they replaced most of Finance and HR with a 3rd party team from India and had the finance team working 10-20 hour days, this place was a mess. Leadership is a joke. They like to go to leadership summit and pretend they are gaining skills to take back to their team, but really it’s just an excuse for the higher ups to network and make connections: they never bring anything back of substance. It’s a lot more like bosses, and not leaders. They refuse to stand up to their senior leaders when unrealistic expectations are set; and instead are yes men who allow their team to be disgustingly overworked. Vail loves to say they give “an experience of a lifetime” to their employees and that’s very true; it’s just a horrible experience that you may need a lifetime to recover from. They got rid of the work from home policy and now require folks who live within a certain distance of the office to go in, but of course many of the elite senior leaders don’t live within that distance so it doesn’t effect them. We even had one major leader say he might just sell his second house and get a new one to avoid having to go into the office. This is the same leader who proudly announced it was his idea to lay off a huge population of the workforce to be replaced with a 3rd party from overseas so the company could save money. Just another money hungry company who’s senior leaders are drinking the koolaid that somehow taints their minds to no longer see people as people but instead numbers and KPIs. They might be saving money in the short term, but in the long term are only causing themselves bigger issues.

Explore other reviews about Vail Resorts

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Upper management was very helpful

Cons

Seasonal position only, wished it was year round

2.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

- Most people are smart, passionate, and enjoyable to work with and be around. - Fairly frequent opportunities for development and advancement through the internal job board. - Nice perks if you're into skiing or riding.

Cons

- There's an unspoken expectation to regularly work significantly more hours because the majority of employees are very passionate about the ski and ride industry, which isn't great for work life balance. There's not much down time either; you're either hustling in season or hustling to prepare for the next season. - Climate change poses a significant threat to the future of the company. The season pass model mitigates some of the impacts, but not as much as senior leadership asserts. And, since bonuses are tied to company results, you can end up working super hard all year and still end up getting half of your bonus target due to uncontrollable weather conditions. - The culture has taken a serious hit since enterprise transformation work began. Lots of people are constantly stressed out and the atmosphere in the office is depressing. - Most of the time, it feels like senior leadership makes decisions in a vacuum without consulting any of the people that would be responsible for the downstream work associated with the decision. For example, I've seen senior leaders decide on a savings target multiple times without consulting the experts, who then have to scramble to figure out how to make it work. It creates chaos and negatively impacts morale. - This organization has a wordsmithing problem. I've never worked at a company that spends such an inordinate amount of time on the framing of a message compared to the actual substance of the message.

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