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Universal Studios

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Working in food is a nightmare - Food Stand Attendant Universal Studios Employee Review

2.0
Feb 8, 2015
Recommend
CEO approval
Business Outlook

Pros

You get two meal vouchers for lunch. You get employee discounts that you can use in the park and on Citywalk, and you've covered by a union.

Cons

Working in food service at USH is a nightmare because 95% of the time you're dealing with thousands of people in a day. During the summer it's worse because it gets really hot and you have to wear the ridiculous hats. The clientele at USH isn't exactly the best either. For the little pay you get, it becomes unbearable sometimes. The managers in food always use favoritism. The majority of the FOH leads there don't follow up on the stand attendant's breaks and lunches properly. Simply getting to work is cumbersome because the park is far; you have to wait 10 -15 minutes for a shuttle to take you up the hill; and then you have to deal with wardrobe which takes a while as well. Overall, the environment in the food department is very immature. There's a lot of gossip and bickering even amongst the managers when they gossip about the stand attendants they don't like. The manager's communication is pitiful. Most of the time they won't even acknowledge you unless they need something. It really gives off an intimidating feeling. The hours are horrible. Unless you have years and years of seniority the hours you get are few and irregular. Some of the restaurants are very unsafe to work in. Even with my slip and oil-resistant shoes that I'm required to have, I have still fallen and sustained injuries at work because of the type of flooring some of the restaurants have. To sum it all up, working at USH can take its toll on you because charging people overpriced items everyday, dealing with mindless drama between fellow employees, getting very little pay and small breaks, and feeling intimidated by managers and higher-ups can make an employee with mental illness even more ill. There's really no opportunity for growth in this department.

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5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Benefits and Health insurance. Great discounts on merchandise and Park tickets.

Cons

Pay is not the best at the start but gets better the longer you stay

2.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic Benefits, flexible schedule, and can be a fun atmosphere when the day is right. Job is physically easy and depending on the venue, great coworkers.

Cons

Management's don't care about team members. Impossible to developed unless you personally know the hiring manger. While most guest are kind and keep to themselves, the rude guest do not have a problem disrespecting you and getting away with it.

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