Pros
Firstly, let me make it clear that I am working for Universal Studios in Singapore, Sentosa. Although I have only work for a little more than 2 months (and I have friends still working in there to learn about Events) I will try to give my full experience here and why I quitted so early. -The environment is nice and lively (not gloomy and boring). -Different circumstances to tackle every time. -We have a certain level of authority even when we are the lowest rank as the higher-ups just 1 level above us are really flexible and respect us to be able to take our own decision. (Please don't confuse with anybody 2 levels above us, some are not what you want to work under, but this happen with all company anyway)
Cons
-Pay is the minimal average (they just give the most minimal market-rate) -Forceful higher-ups (2 levels up and above) -HR and Finance department are killing your pay very badly. -Super bad location for those without cars My work Experience (Does not apply to ALL position, I am just sharing on my particular one): I can say that the colleagues in the lower-rank are quite nice although due to such environment there are bound to be slackers and backstabbers everywhere. The pay is low, and the most hateful of all in this company is the finance + HR department combo. They will make sure the time you can work is to the minimal. My first working time is 12pm - 7pm. Each hour I get only S$7.50 (which is about +/- S$0.50 during 2012, and we do not have a local minimum-wage system). However the travel time is tedious due to the fact that it is in Sentosa, so there is literally no public transport to enter that is cheap and so we can only wait for the staff-bus. My travel time from the East (Tampines) is about nearly an hour on average including waiting time between intervals. You will need to be about 30mins earlier in touching the ground of the carpark inside USS than reporting time to make sure you are definitely not late as you have to queue up for your uniforms, change them, and walk a long distance to the office. Back to the finance + HR combo part. They are the worst kind for those who are doing part-time. The 6 hour work (AND only on weekend, since there are no special event on weekdays) time is already quite pathetic, which make out to be about S$52.5/day only, and S$105/weekend. After I leave, they reduced the time to only about 2-7pm, and subsequently 2 months after I left, they reduced to 3pm. For those whom find S$105/weekend is fine, then you are wrong, due to the travel time needed, and the uniform system is sickening too, if there is high human-traffic, you need to queue for your uniform. The travel time will at least be a 20mins more anybody, even if you just stayed 1 train stop away as you need to wait for the staff bus (and again, if there is high human-traffic, good luck for queueing for the bus). Every 5mins (12:00:01 is considered 15mins late) reduced 15mins of pay, thanks to the miser finance department. The HR forced us to work when we have exam and on Chinese New Year as well. Although they say we need to comply during PH and Weekend (commit) during the interview, so I cannot argue. However, most of us were really unhappy even though we need to comply. After I left, they revoke the staff pass to enter during our free time. The system must only see your attendance on your working day. This is to make sure you do not come in and play during free-time because you're a staff. Miser to this extend, I understand the profit part, but we are just a small team of people and most importantly, we are tired of seeing the theme park that we don't have the mood to come and play unless our friends ask us along as a gathering.