A great place to work while in college, but not great for long-term career goals. - Skin Therapist Ulta Beauty Employee Review

2.0
May 6, 2011
Recommend
CEO approval
Business Outlook

Pros

As an ethetician trying to start a career in the salon industry, Ulta is a good place to start off. Training is provided at the Dermalogica Institute. Ulta is a good place to build a clientele with all of its foot-traffic compared to other spas and salons. You are paid hourly or commission. Which ever is highest at the end of the week (plus tips). Even if you don't have a lot of clients during your week, you are guaranteed to get some sort of compensation, although commission is ideal.

Cons

There is too much miscommunication amongst upper management. No benefits, even if working 40+ hrs/week (unless you are considered a "senior esthetician" which is an extremely hard title to achieve by Ulta's standards. As a salon employee, you are required to also work on the floor and help customers in need of products not related to your field (for example an esthetician is required to help customers find hair products). No salon receptionist. Store is always out of stock in products (both retail and salon products) which makes it hard of employees. All salon employees are required to sign a contract with Ulta stating that you will not personally inform your clients if you are leaving to work at another salon. Basically, your clients aren't "yours," they're Ulta's clients!

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5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Indoor facilities, no extreme weathet

Cons

Micro managing was an issue at times

2.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

good benefits for full time employees from what I hear. hourly pay if commission goal isn't met which is nice for those building clientele

Cons

this could just be the case for my store, especially because it's a very high volume store, but as a stylist I don't feel valued at all. I expected this to some degree coming to a huge corporate salon, but the biggest issue is that they try to pretend they care about you. but at the end of the day, if you're not meeting the sales they want/growing quickly enough, they don't care about you as a stylist. if you don't already have an established clientele, business is highly unreliable as there is no late cancellation/no show policy. many services are underpriced in my opinion, making it hard to meet their sales goals as an entry level part-time stylist unless fully booked every day. all they care about is getting as many clients in and out and quickly and possible and they hire more stylists than there are chairs, making every day inconsistent and chaotic. the relative stability of hourly pay is commission threshold isn't met seems enticing for stylists still building a clientele, but the hourly pay is wildly inconsistent between stylists, even those of the same tier. as a stylist of over 3 years who moved and is starting over with no clientele, I make over $2 less per hour than a fellow stylist who just got her license a few months ago and started taking clients for the first time last week. you're better off working at a place like Great Clips or Hair Cuttery because at least they're honest about what they are.

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