Values! What Values?! - IT Analyst Ulta Beauty Employee Review

1.0
Mar 30, 2015
Recommend
CEO approval
Business Outlook

Pros

Growing company with a lot of outdated senior management. This growing company has departments that are growing closer to retirement and dust in the wind rather than with the company.

Cons

Lack of leadership, Poor Management, Retaliation are just a few. Company has managers clock out for "lunch" but does not allow them to leave the building- to control unpaid "rest" time. Request employees to work while off of the clock. Was told you will receive approx. 15-20 hours weekly on avg. only to receive 8-10 hours on avg. After each work shift the manager has you wait by the front door before you can leave so that they can "check" you out causing you to add up to 10 minutes more to you shift being unpaid. Hostility from corp management causing employees to always be on edge. Poor inventory control process. Poor DC process. Poor IT department. Poor HR department. Poor LP department. Poor Guest service department. Poor Training!!! No work/life balance as they claim. You WILL receive phone calls on your days off and be required to take conf. calls on your personal time using your personal phone.

Explore other reviews about Ulta Beauty

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of gratis, management was nice, good discounts, fun and creative job

Cons

Some customers were insane, annoying to have to push credit cards

2.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

good benefits for full time employees from what I hear. hourly pay if commission goal isn't met which is nice for those building clientele

Cons

this could just be the case for my store, especially because it's a very high volume store, but as a stylist I don't feel valued at all. I expected this to some degree coming to a huge corporate salon, but the biggest issue is that they try to pretend they care about you. but at the end of the day, if you're not meeting the sales they want/growing quickly enough, they don't care about you as a stylist. if you don't already have an established clientele, business is highly unreliable as there is no late cancellation/no show policy. many services are underpriced in my opinion, making it hard to meet their sales goals as an entry level part-time stylist unless fully booked every day. all they care about is getting as many clients in and out and quickly and possible and they hire more stylists than there are chairs, making every day inconsistent and chaotic. the relative stability of hourly pay is commission threshold isn't met seems enticing for stylists still building a clientele, but the hourly pay is wildly inconsistent between stylists, even those of the same tier. as a stylist of over 3 years who moved and is starting over with no clientele, I make over $2 less per hour than a fellow stylist who just got her license a few months ago and started taking clients for the first time last week. you're better off working at a place like Great Clips or Hair Cuttery because at least they're honest about what they are.

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