TRASH - Lead Cashier Ulta Beauty Employee Review

3.0
Jul 5, 2010
Recommend
CEO approval
Business Outlook

Pros

Helping people find products they genuinely love, the customer-associate relationships, receiving "gratis," working with great people, medium sized retail operation, you don't feel lost in the crowd but you're definitely one of many...decent pay

Cons

unfair treatment (I was promoted, given a raise, and still made the same as just a regular sales associate, yipee!!), corporate management is run by people from hell I am convinced. They are some of the most awful people I have ever experienced. Not to mention they can't hire a competent manager to save their butts. It's all about "titles," and restricting power, and making people low on the totem pole. not a team oriented environment, people are too worried about how much they're making and what their "title" is to do any productive work, egos, diva personalities, stupid people who have no business working in retail, let alone management, really high turnover rate, but what do you expect when you treat your employees like dog crap?

Explore other reviews about Ulta Beauty

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone at the location was friendly and helpful. The employee discount was a huge plus. Great store to work for!

Cons

During the slower months, hours get cut unfortunately.

2.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

good benefits for full time employees from what I hear. hourly pay if commission goal isn't met which is nice for those building clientele

Cons

this could just be the case for my store, especially because it's a very high volume store, but as a stylist I don't feel valued at all. I expected this to some degree coming to a huge corporate salon, but the biggest issue is that they try to pretend they care about you. but at the end of the day, if you're not meeting the sales they want/growing quickly enough, they don't care about you as a stylist. if you don't already have an established clientele, business is highly unreliable as there is no late cancellation/no show policy. many services are underpriced in my opinion, making it hard to meet their sales goals as an entry level part-time stylist unless fully booked every day. all they care about is getting as many clients in and out and quickly and possible and they hire more stylists than there are chairs, making every day inconsistent and chaotic. the relative stability of hourly pay is commission threshold isn't met seems enticing for stylists still building a clientele, but the hourly pay is wildly inconsistent between stylists, even those of the same tier. as a stylist of over 3 years who moved and is starting over with no clientele, I make over $2 less per hour than a fellow stylist who just got her license a few months ago and started taking clients for the first time last week. you're better off working at a place like Great Clips or Hair Cuttery because at least they're honest about what they are.

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