Pros
Nothing. I'm filling up space because I'm required to enter at least five words.
Cons
The GM works only 30 hours a week. He's the only one salaried, by the way. He also has no idea how to run a store. No clue how to budget hours for truck and ad. He's got great rapport with the customers, but no operational knowledge whatsoever. The other manager clearly doesn't know how to choose her battles - she made us write down how long it took to process shipment by area. Never mind the fact that we've finished earlier than scheduled the past several weeks. Or that she's NEVER worked a truck with us to experience the sheer hell that is shipment. We've been short a manager for months. So long, in fact, that I forgot we were supposed to have an additional manager on staff. No one sticks around long enough to even bother learning their names. The store itself is in horrendous shape - apparently we no longer face the shelves, or bother to pick up wayward items and put them back where they belong. I can't believe the mess. And I can't believe the DM doesn't have a coronary when she visits. I have come to the conclusion that she must not ever visit our store. "Fun Fact": Did you know that managers receive a bonus when they are at or under budget for staff hours each week? This is why your hours get cut right before you're supposed to report to work (or as you walk in for your shift). This is why you get pressured to finish truck early, or get your head practically ripped off when you don't finish, or finish later than scheduled. Your misery is their gain.