Decent company to work for. - Key Holder Ulta Beauty Employee Review

3.0
Jan 5, 2013
Recommend
CEO approval
Business Outlook

Pros

The discount at the Salon was good (50% off) for employees, you get to work with some great people who turn into friends, the brands sold there are good quality, and there's some room for a higher position. The flexibility for scheduling is so-so (kind of falls in the middle, not a pro, nor a con.)

Cons

-THE PAY. Depending on what you do, task team members make way less than what they deserve. Cashiers with more experience than others should get paid more, especially more than minimum wage. (And $.50 is not a promotion.) -The fact that cashiers get yelled at for $3.50 off $10 coupons not working on products such as Urban Decay or Dermalogica. They should start publishing in the ads what actually falls under "prestige brands" and "hair artistry brands". -Hours fluctuate. I would work 34 hours one week and 20 the next week. -As a cashier, you're mostly scheduled alone. Because of that, you can't leave the registers to help a customer find an item, and the prestige brand associates are usually busy. -You can be scheduled for 7 and a half hours, but end up leaving after 8 on a busy day, but with no 30 minute break, only a 15. -Some managers were rude and disrespectful, not helpful at all. -The discount wasn't completely terrible, but definitely not enough. -Some coworkers came from Sephora and would talk about all the free gratis they got, whereas we got virtually none from Ulta.

Explore other reviews about Ulta Beauty

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone at the location was friendly and helpful. The employee discount was a huge plus. Great store to work for!

Cons

During the slower months, hours get cut unfortunately.

2.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

good benefits for full time employees from what I hear. hourly pay if commission goal isn't met which is nice for those building clientele

Cons

this could just be the case for my store, especially because it's a very high volume store, but as a stylist I don't feel valued at all. I expected this to some degree coming to a huge corporate salon, but the biggest issue is that they try to pretend they care about you. but at the end of the day, if you're not meeting the sales they want/growing quickly enough, they don't care about you as a stylist. if you don't already have an established clientele, business is highly unreliable as there is no late cancellation/no show policy. many services are underpriced in my opinion, making it hard to meet their sales goals as an entry level part-time stylist unless fully booked every day. all they care about is getting as many clients in and out and quickly and possible and they hire more stylists than there are chairs, making every day inconsistent and chaotic. the relative stability of hourly pay is commission threshold isn't met seems enticing for stylists still building a clientele, but the hourly pay is wildly inconsistent between stylists, even those of the same tier. as a stylist of over 3 years who moved and is starting over with no clientele, I make over $2 less per hour than a fellow stylist who just got her license a few months ago and started taking clients for the first time last week. you're better off working at a place like Great Clips or Hair Cuttery because at least they're honest about what they are.

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