HORRIBLE! BEWARE! RECRUITER LIE! - Salon Manager Ulta Beauty Employee Review

1.0
Mar 1, 2012
Recommend
CEO approval
Business Outlook

Pros

benefits= vacation, health care, product discount, decent people to work with except management.

Cons

recruiter hard core = they lie to draw you in to position, loss prevention rules are RIDICULOUS= they don't trust employees, prison like environment= they watch up on camera, work hours= not family friendly, company culture= robot like and if you don't get on board they mistreat you, you have to talk like them and be like them( no personal identity) very high turnover, micro manage management style. poor leadership= no communication between mgt and team.cheap customers with discount mentality, too many people involved from corporate to make simple decisions, deeming job tasks= cleaning toilets, mopping etc... not allowed to have your own mind and ideas. Intimidation culture from upper management! ( attacking style if you don't agree) A terrible place to work!!! They should be sued for how they treat employees!!! Especially if they recruit you and mislead you! It has been the WORSE job experience I have ever had in my 26 year career! If you have a mind of your own do not work here!!!

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5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

sweet company that appreciates their employees, great gratis!

Cons

the hours kind of suck sometimes

2.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

good benefits for full time employees from what I hear. hourly pay if commission goal isn't met which is nice for those building clientele

Cons

this could just be the case for my store, especially because it's a very high volume store, but as a stylist I don't feel valued at all. I expected this to some degree coming to a huge corporate salon, but the biggest issue is that they try to pretend they care about you. but at the end of the day, if you're not meeting the sales they want/growing quickly enough, they don't care about you as a stylist. if you don't already have an established clientele, business is highly unreliable as there is no late cancellation/no show policy. many services are underpriced in my opinion, making it hard to meet their sales goals as an entry level part-time stylist unless fully booked every day. all they care about is getting as many clients in and out and quickly and possible and they hire more stylists than there are chairs, making every day inconsistent and chaotic. the relative stability of hourly pay is commission threshold isn't met seems enticing for stylists still building a clientele, but the hourly pay is wildly inconsistent between stylists, even those of the same tier. as a stylist of over 3 years who moved and is starting over with no clientele, I make over $2 less per hour than a fellow stylist who just got her license a few months ago and started taking clients for the first time last week. you're better off working at a place like Great Clips or Hair Cuttery because at least they're honest about what they are.

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